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Memphis LIGHT, GAS & WATER DIVISION
OFFICIAL MINUTES
Meeting Time: November 19, 2009 at 3:00 P.M.
Meeting Location: Board Room, Fifth Floor,
Administration Building, Memphis, Tennessee

The meeting was called to order by Chairman Evans at 3:12 p.m.
The Secretary-Treasurer called the roll. The following Board Members were
present: V. Lynn Evans, Chairman; Darrell T. Cobbins, Vice Chairman; Rick Masson; Dedrick
Brittenum, Jr.; and Steven Wishnia.
Councilwoman Barbara Swearengen Ware was in attendance.
The following staff members were present: Jerry R. Collins, Jr., President and
CEO; John McCullough, Vice President, CFO and Secretary-Treasurer; Cheryl Patterson, Vice
President and General Counsel; Nick Newman, Vice President, construction and Maintenance;
Christopher Bieber, Vice President, Customer Care; Alonzo Weaver, Vice President,
Engineering and Operations; and Steve Day, Acting Vice President, Human Resources. Linda
Peppers, Vice President and Chief Technology Officer, was not present.
Commissioner Wishnia moved that after personally reading and reviewing the
typed minutes of the Memphis Light, Gas and Water Board meeting held November 5, 2009, that
they be recorded as the official record, seconded by Vice Chairman Cobbins and unanimously
carried.
The Secretary-Treasurer acknowledged receipt of Certified Copies of City
Council Resolutions dated November 3, 2009, Items 15 through 23, and Item 42, approving
MINUTES OF MEETING OF DECEMBER 3, 2009 (Continued)
111
items approved by the MLGW Board at its meeting held October 15, 2009; and Items 35 and 36,
approving items approved by the MLGW Board at its meeting held October 1, 2009. (See
Minute File No. 1322). Chairman Evans requested President Collins to update the Board on the
status of the 2010 Budget. President Collins advised that the 2010 Budget was postponed by
City Council for approval until December 1, 2009.
GENERAL STATEMENTS FROM THE PUBLIC:
1. Sandra Kinsey, 7613 Dexter Hills, REAM President, addressed the Board
regarding insurance premium increases.
2. Richard Thompson, 1396 Vance/7350 Royce Cr., addressed the Board regarding
residency.
3. Bill Hawkins, Asst. Business Manager, IBEW Local 1288, 4000 Clearpool Cr.,
addressed the Board regarding HR Policy 23-15, requests for information and
insurance.
COMMITTEE REPORT:
1. Supplier Diversity Update – Vice Chairman Cobbins/Jozelle Booker
Vice Chairman Cobbins updated the Board on issues being addressed by
the Committee, i.e. target goals and objectives. Jozelle Booker
introduced Renise Holliday, the new Supplier Diversity Coordinator.
Ms. Booker also reported 3rd Quarter Supplier Diversity numbers to the
Board.
The original of the resolutions and documents relating to each item is filed in the vault on
the fifth floor of the MLGW Administration Building, 220 South Main. The original
documents shall control in the event of any conflict between the description in these
minutes and the original documents.
CONSENT AGENDA
1. Resolution awarding Contract No. 11264, Behavioral Scoring, to Total Solutions, Inc. in
the funded amount not to exceed $200,000.00.
ITEM 1 WAS DELETED
2. Resolution awarding Contract No. 11309, Installation of Ground Wells at Collierville
Gate No. 86, to M & W Drilling, LLC, in the funded amount of $27,500.00.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
MINUTES OF MEETING OF DECEMBER 3, 2009 (Continued)
112
3. Resolution awarding Contract No. 11354, Drilled Pier Installation Substation 23, to Chris
Hill Construction Company in the funded amount of $51,300.00.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
4. Resolution awarding Contract No. 11367, Solid Waste and Trash Removal Services, to
Waste Connections of Tennessee, Inc. in the funded amount of $636,036.52.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
5. Resolution awarding Contract No. 11373, North Service Center Ethanol Storage Tank
and Dispenser System, to Cobb Environmental and Technical Services, Inc. in the funded
amount of $69,000.00.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
6. Resolution approving Change No. 6 to Contract No. 10870, Provider Organization
Coverage, with Health Choice, LLC, with no increase in contract value. (This change
extends the service and includes implementation of new financial terms effective January
1, 2010 to December 31, 2010).
APPROVED
7. Resolution approving Change No. 6 to Contract No. 10977, Tires and Tire Service, with
Southern Tire Mart, LLC, in the funded amount of $511,290.16. (This change extends
the current contract for 12 months, January 1, 2010 to December 31, 2010, to allow time
to revise specifications and to re-bid the contract).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
8. Resolution approving Change No. 4 to Contract No. 11051, Roof Maintenance, with B
Four Plied, Inc. with no increase in contract value. (This change renews the contract for
the fourth and final renewal term, January 1, 2010 to December 31, 2010, with no
increase in rates).
APPROVED
9. Resolution approving Change No. 4 to Contract No. 11080, Managed Prescription Drug
Program, with Express Scripts, Inc. in the funded amount of $14,030,681.00. (This
change extends the service and includes the implementation of new financial terms
effective January 1, 2010 to December 31, 2010, with estimated projected savings of
$525,802.00. Further, the contract will automatically renew with the same terms and
conditions for successive one-year renewal terms, subject to the right of termination as
otherwise provided. Also, Express Scripts will provide services to MLGW for the
Retiree Drug Subsidy).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
MINUTES OF MEETING OF DECEMBER 3, 2009 (Continued)
113
10. Resolution approving Change No. 4 to Contract No. 11096, Mobile Sweeping Cleaning,
with Horizon of Memphis, Inc. in the funded amount of $71,400.00. (This change
renews the contract for the fourth and final renewal term, March 1, 2010 to February 28,
2011, and represents a 2.47% decrease from the previous year).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
11. Resolution approving Change No. 2 to Contract No. 11099, AT&T Voice and Data
Services, with AT&T Business Systems in the funded amount of $594,000.00. (This
change renews the contract for the second and final renewal term, January 1, 2010 to
December 31, 2010, with no increase in rates).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
12. Resolution approving Change No. 3 to Contract No. 11107, Electronic Bill Presentment
and Payment Services, with Kubra Data Transfer, Ltd. in the funded amount of
$80,000.00. (This change extends the current term until April 30, 2010 with no increase
in rates).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
13. Resolution approving Change No. 5 to Contract No. 11121, Customer Satisfaction
Survey Process, with Renee Enterprises in the funded amount of $35,334.00. (This
change renews the contract for the third of four renewal terms, January 1, 2010 to
December 31, 2010, with no increase in rates).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
14. Resolution approving Change No. 2 to Contract No. 11173, Weld Testing and Inspection
Services, with American Industrial Testing in the funded amount of $24,125.00, for a
new contract value of $70,500.00. (This change renews the contract for the second of
four renewal terms, January 1, 2010 to December 31, 2010, with no increase in rates).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
15. Resolution approving Change No. 2 to Contract No. 11202, Administrative Services
Agreement between MLGW and United Healthcare, in the funded amount of
$33,938,534.00. (This change extends the service covering the period January 1, 2010 to
December 31, 2010 and includes the implementation of new financial terms).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
MINUTES OF MEETING OF DECEMBER 3, 2009 (Continued)
114
16. Resolution approving Change No. 2 to Contract No. 11209, Mobile Document Shredding
Service, with Vital Records Control in the funded amount of $48,075.12. (This change
renews the contract for the second, third and fourth renewal terms, January 4, 2010 to
January 3, 2013, in an annual amount of $16,025.04 and reflects size of bins and reduced
number of rotations at some locations which resulted in a price change and no increase in
rates).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
17. Resolution approving Change No. 2 to Contract No. 11214, Information Services
Support, with Delta Consulting in the funded amount of $193,440.00. (This change
renews the contract for the second of four renewal terms, January 1, 2010 to December
31, 2010, which represents a 38.05% decrease from the previous year).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
18. Resolution approving Change No. 3 to Contract No. 11217, Temporary Services, with
Manpower, Inc. in the funded amount of $184,866.40. (This change renews the contract
for the third of four renewal terms, January 1, 2010 to December 31, 2010, with no
increase in rates from the previous year).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
19. Resolution approving Change No. 3 to Contract No. 11220, Temporary Services, with
Kelly Services, Inc. in the funded amount of $674,912.00. (This change renews the
contract for the third of four renewal terms, January 1, 2010 to December 31, 2010, with
a 1.54% increase in rates due to the mandated State Unemployment Taxes (SUTA).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
20. Resolution approving Change No. 1 to Contract No. 11232, Medical Insurance Plan, with
Cigna Insurance Company in the funded amount of $8,359,113.00. (This change reflects
the first of four renewal terms covering the period January 1, 2010 to December 31, 2010,
with a 16% increase in contract value and a 10% premium increase from the previous
year).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
21. Resolution approving Change No. 1 to Contract No. 11233, Employee Benefit Dental
Plan, with Delta Dental of Tennessee in the funded amount of $1,857,104.00. (This
change extends the service and reflects the first of four renewal terms covering the period
January 1, 2010 to December 31, 2010 and includes the implementation of new financial
terms).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
MINUTES OF MEETING OF DECEMBER 3, 2009 (Continued)
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22. Resolution approving Change No. 1 to Contract No. 11250, Waste Management Services,
with Pollution Control Industries in the funded amount of $175,000.00. (This change
renews the contract for the first of four renewal terms, January 1, 2010 to December 31,
2010, with a 12.50% decrease from the previous year).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
23. Resolution approving Change No. 2 to Contract No. 11266, Information Services
Support, with Zycron in the funded amount of $185,000.00. (This change renews the
contract for the second of four renewal terms, January 1, 2010 to December 31, 2010,
with a 28.72% decrease from the previous year).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
24. Resolution approving Change No. 2 to Contract No. 11267, Information Services
Support, with Stragistics Technology in the funded amount of $209,865.74. (This change
renews the contract for the second of four renewal terms, January 1, 2010 to December
31, 2010, with a 10.41% decrease from the previous year).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
25. Resolution approving Change No. 3 to Contract No. 11268, Information Services
Support, with Nex Tech Solutions in the funded amount of $551,224.20. (This change
renews the contract for the second of four renewal terms, January 1, 2010 to December
31, 2010, with a 24.38% decrease from the previous year).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
26. Resolution approving Change No. 3 to Contract No. 11269, Information
Services Support, with Software Resource Consultants in the funded amount of
$290,000.00. (This change renews the contract for the second of four renewal terms,
January 1, 2010 to December 31, 2010, with a 0.62% increase from the previous year due
to resources that were allocated as a part-time resource in 2009 will be used as a full-time
resource in 2010).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
27. Resolution approving Change No. 2 to Contract No. 11270, Information Services
Support, with Cook Systems International in the funded amount of $52,520.00. (This
change renews the contract for the second of four renewal terms, January 1, 2010 to
December 31, 2010, with a 79.24% decrease from the previous year).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
MINUTES OF MEETING OF DECEMBER 3, 2009 (Continued)
116
28. Resolution approving Change No. 3 to Contract No. 11271, Information Services
Support, with TEK Systems in the funded amount of $892,056.00. (This change renews
the contract for the second of four renewal terms, January 1, 2010 to December 31, 2010,
with a 2.98% increase from the previous year due to additional hours allocated to
technical resources with expertise in network security, network infrastructure and Linux
operating systems).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
29. Resolution approving Change No. 3 to Contract No. 11272, Information Services
Support, with Ciber, Inc. in the funded amount of $708,240.00. (This change renews the
contract for the second of four renewal terms, January 1, 2010 to December 31, 2010,
with a 16.45% increase from the previous year due to resources that were allocated as a
part-time resource in 2009 will be used as a full-time resource in 2010).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
30. Resolution approving Change No. 1 to Contract No. 11303, Medical Insurance Plan, with
Aetna Insurance Company in the funded amount of $1,051,390.00. (This change renews
the contract for the first of four renewal terms covering the period January 1, 2010 to
December 31 2010, with a 2.75% increase in contract value and a 19.8% premium
increase from the previous year).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
31. Resolution approving Change No. 1 to Contract No. 11320, Local Dial Tone Services,
with Paetec in the funded amount of $9,750.00, for a new contract value of $201,750.00.
(This change covers installation of an additional T1 facility at 1665 Whitten Road to
increase the capacity of outbound calling).
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
32. Resolution awarding contract for MDS master radios to Edison Automation in the
amount of $36,250.00.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
33. Resolution awarding contract for one channel pump to Dickow Pump Company, Inc. in
the amount of $36,254.00.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
34. Resolution awarding contract for one power circuit breaker to Siemens c/o Utility Sales
Agency, LLC, in the amount of $37,995.00.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
MINUTES OF MEETING OF DECEMBER 3, 2009 (Continued)
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35. Resolution awarding contract for two Ethernet security appliances to CipherOptics in the
amount of $49,090.00.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
36. Resolution awarding contract for one gas chromatograph to Daniel Measurement and
Control in the amount of $64,335.00.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
37. Resolution awarding contract for web application security gateway upgrade to Fishnet
Security in the amount of $106,175.00.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
38. Resolution awarding contract for load balancer solution to Venture Technologies in the
amount of $114,991.50.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
39. Resolution awarding 60-month blanket contract for maintenance and support of MLGW’s
document imaging system to Imaging Solutions and Services, Inc. in the amount of
$181,489.97.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
40. Resolution awarding 36-month blanket contract for customer utility bill paper to
Workflowone in the amount of $281,166.76.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
41. Resolution authorizing payment of Louisiana Trunkline Personal Property Taxes for the
Gas Division in the amount of $252,587.53.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
42. Resolution approving extension of contract between MLGW and the Metropolitan Inter-
Faith Association (MIFA) to implement the Plus One Assistance Program.
APPROVED
43. Resolution approving Position No. 00698, Utility Worker II; Position No. 00904, District
Engineer I; Position No. 01610, Utility Worker II; Position No. 06150, Apprentice
Lineman; and Position No. 06156, Apprentice Lineman.
APPROVED
MINUTES OF MEETING OF DECEMBER 3, 2009 (Continued)
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44. Resolution approving revised MLGW Human Resources Policy No. 21-09, Employment
of MLGW Retirees.
APPROVED
45. Resolution approving release of easement, located on the east side of Avon Street,
approximately 220 feet south of the south line of Normandy Lane, to St. Agnes Academy
– St. Dominic School, Inc.
APPROVED
46. Resolution to ratify agreement between MLGW and TCI of Alabama, LLC, to authorize
payments to TCI for PCB testing and disposal.
APPROVED (SUBJECT TO CITY COUNCIL APPROVAL)
ROLL CALL CONSENT AGENDA, AS AMENDED
MOTION: Commissioner Masson
SECOND: Vice Chairman Cobbins
PASS: Commissioner Brittenum on Item No. 5 only
NAY: Commissioner Wishnia on deleting Item No. 1
AYES: Commissioner Masson, Commissioner Wishnia, Commissioner Brittenum,
Vice Chairman Cobbins and Chairman Evans
CONSENT AGENDA APPROVED, AS AMENDED
Gale Jones Carson updated the Board on cut-off mobile alerts.
APPROVAL OF MINUTES OF ITEM 31 OF TODAY’S MEETING
It was moved by Commissioner Wishnia, seconded by Commissioner Masson and
unanimously carried that the minutes of Item 31 of today’s agenda be and are hereby approved.
There being no further business, the meeting was adjourned at 5:15 p.m.
SEE MINUTE FILE NO. 1323.
Secretary-Treasurer

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